Basically, Bhiner will do quality check and take quality photos, Bhiner would not ship any damaged item to clients. Unfortunately, If your receive damaged item, you should :
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The parcel was damaged from outside :
Contact the international shipping provider and ask for refund.
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The packing of the parcel was not damaged :
- You may contact your local express company and apply refund.
- - Please provide us the appeal number labelled on your parcel, and we will try our best to follow up with the international shipping provider.
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Notes :
Do not throw anything from the parcel
Take some picture for the parcel and the damaged item